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	Upload Error Messages If you get an error upon attempting to upload a file via a support ticket, here are some reasons why. 1. The file is not on our list of accepted files 2. The file exceeds the maximum size for uploads Answer: Please resize/reduce file size and try again. ----- Accepted files ----- .gif,.jpg,.jpeg,.png,.psd,.rar,.csv,.doc,.docx,.txt,.pdf,.xls,.zip Sending us a screenshot 1. Press the Print Screen key. 2. Open a graphics program (like Paint, MS Word, or even outlook) and do a paste 3. You'll see the screen image. 4. Save the file 5. Attach via support ticket

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